गृहपृष्ठ ∕ Nepal ∕ NT launches robotic service to augment customer support Nepal NT launches robotic service to augment customer support KathmanduPati November 17, 2024 KATHMANDU – Nepal Telecom (NT) has introduced a new robotic service aimed at enhancing customer support and improving operational efficiency. The “AI Jack” robot was launched today at the NT office in Sundhara, Office Chief Dinesh Chandra Panthi said. The initiative is designed to systematize the growing work pressure on staff, as the office handles an average of 200-300 customers daily. With a limited workforce, it has become increasingly difficult to manage the influx of visitors. The robot will assist customers with general inquiries and provide answers to over 600 NTC-related questions. In addition, plans are underway to integrate advanced technology into the robot to further strengthen its service capabilities. The robot is capable of communicating in both English and Nepali languages, making it accessible to a wider range of customers. Write your comments RELATED NEWS Foreign Minister aggrieves fatal train accident in Maharashtra of India President urges people’s representatives to carry out works with people… Prayagraj Mahakumb Mela: An opportunity for promoting cross-border religious tourism Armed Police Force into 24 years DPM Singh urges all to engage efforts for economic development Former President Bhandari extends facilitations to US President Trump Top Headlines Scrutinizing Relevance of Prithivi Narayan Shah´s Thoughts and Strategy1 Relevance of Prithivi Narayan Shah in Contemporary Nepal2 Ncell is the FIRST Nepali Telecom Company to receive ISO 27001 and ISO 27701 certifications for information security and data privacy3 PM Oli extends New Year greetings4 PM Oli, Sri Lankan’s former President meet5 NA team sets out on Gorakha-Kathmandu march to promote ‘unification route’6 Gold price ups Rs 2,000 per tola7 HoR Secretary Rai sworn in8 TRENDING What Makes Prithivi Narayan Shah a Philosopher and a Truly Democratic King? The Role of the Nepalese Army in Strategic Road Projects A phone call that paved the way for RAW Chief’s visit to Nepal National Poet Madhav Prasad Ghimire no more Impact of Social Media on Nepalese Society Nepal Army initiates investigation into case of financial irregularities by Lieutenant Colonel Janmat Karki Army Day : Five facts about Nepal’s ‘blue helmets’ in UN-peacekeeping missions Why Are Boys Unexpressive?