गृहपृष्ठ ∕ Nepal ∕ NT launches robotic service to augment customer support Nepal NT launches robotic service to augment customer support KathmanduPati November 17, 2024 KATHMANDU – Nepal Telecom (NT) has introduced a new robotic service aimed at enhancing customer support and improving operational efficiency. The “AI Jack” robot was launched today at the NT office in Sundhara, Office Chief Dinesh Chandra Panthi said. The initiative is designed to systematize the growing work pressure on staff, as the office handles an average of 200-300 customers daily. With a limited workforce, it has become increasingly difficult to manage the influx of visitors. The robot will assist customers with general inquiries and provide answers to over 600 NTC-related questions. In addition, plans are underway to integrate advanced technology into the robot to further strengthen its service capabilities. The robot is capable of communicating in both English and Nepali languages, making it accessible to a wider range of customers. Write your comments RELATED NEWS Nepal PM Balen Shah urges unity and hope amid Dashain… Nepal PM Balen Shah expected to visit India in Mid-November Climate change could displace 40.5 million South Asians by 2050 PM Shah expresses commitment to making police organization capable Flood relief funds reach Rs 17.54 billion Landslide suspected as cause of deadly Budhi Gandaki flood Top Headlines Monsoon is predictable and Nepal’s disaster response should be too1 Nepal “a Buffer State”: Rethinking foreign policy in relative terms2 Promotion Linked to Future Military Leadership: Major General Magar Could Become Army Chief3 When the State Pulls the Trigger, Who Answers ?4 Before the Ballots: How Oli Lost the Political Narrative5 PM Shah pledges Krishnabhir highway reopening within month6 Nepal’s Political Renaissance: The rise of the RSP, the re-ordering of the old political order and the political path forward7 Balen’s Silence Has Invited Curiosity, Confusion, and Concerns8 TRENDING The Role of the Nepalese Army in Strategic Road Projects What role has the Nepal Army been playing in controlling the coronavirus? National Poet Madhav Prasad Ghimire no more Impact of Social Media on Nepalese Society Nepal Army initiates investigation into case of financial irregularities by Lieutenant Colonel Janmat Karki Nepal Army’s mission in Lebanon provides Covid support kits to local municipalities Army Day : Five facts about Nepal’s ‘blue helmets’ in UN-peacekeeping missions Forbes-listed billionaire Binod Chaudhary tests positive for coronavirus
