गृहपृष्ठ ∕ Nepal ∕ NT launches robotic service to augment customer support Nepal NT launches robotic service to augment customer support KathmanduPati November 17, 2024 KATHMANDU – Nepal Telecom (NT) has introduced a new robotic service aimed at enhancing customer support and improving operational efficiency. The “AI Jack” robot was launched today at the NT office in Sundhara, Office Chief Dinesh Chandra Panthi said. The initiative is designed to systematize the growing work pressure on staff, as the office handles an average of 200-300 customers daily. With a limited workforce, it has become increasingly difficult to manage the influx of visitors. The robot will assist customers with general inquiries and provide answers to over 600 NTC-related questions. In addition, plans are underway to integrate advanced technology into the robot to further strengthen its service capabilities. The robot is capable of communicating in both English and Nepali languages, making it accessible to a wider range of customers. Write your comments RELATED NEWS Foreign currencies amounting to Rs 250 million confiscated Newly-appointed IGP assumes office One held with more than Rs 200 million from Jhor… Partial impact of westerly wind in country’s weather Efforts on to douse fire at Gorakhnath community forest in… Five hydel projects agree to address local people’s demands Top Headlines Scrutinizing Relevance of Prithivi Narayan Shah´s Thoughts and Strategy1 Relevance of Prithivi Narayan Shah in Contemporary Nepal2 Photo exhibition at Nepal Army Headquarters3 NA team sets out on Gorakha-Kathmandu march to promote ‘unification route’4 Ncell is the FIRST Nepali Telecom Company to receive ISO 27001 and ISO 27701 certifications for information security and data privacy5 PM Oli, Sri Lankan’s former President meet6 PM Oli extends New Year greetings7 Gold price ups Rs 2,000 per tola8 TRENDING Forbes-listed billionaire Binod Chaudhary tests positive for coronavirus WAP and the portrayal of the female body as a commodity Five hand sanitizers manufacturers using hazardous chemical to face action International Sign Language Day: three headways of Nepali Sign Language in State-1 Interview with Nepal’s first female paragliding pilot on World Tourism Day Education in crisis Indian intelligence agency RAW’s chief Goel arrives in Nepal Kamal Thapa seeks role of Rashtriya Prajatantra Party’s executive chairman
