गृहपृष्ठ ∕ Nepal ∕ NT launches robotic service to augment customer support Nepal NT launches robotic service to augment customer support KathmanduPati November 17, 2024 KATHMANDU – Nepal Telecom (NT) has introduced a new robotic service aimed at enhancing customer support and improving operational efficiency. The “AI Jack” robot was launched today at the NT office in Sundhara, Office Chief Dinesh Chandra Panthi said. The initiative is designed to systematize the growing work pressure on staff, as the office handles an average of 200-300 customers daily. With a limited workforce, it has become increasingly difficult to manage the influx of visitors. The robot will assist customers with general inquiries and provide answers to over 600 NTC-related questions. In addition, plans are underway to integrate advanced technology into the robot to further strengthen its service capabilities. The robot is capable of communicating in both English and Nepali languages, making it accessible to a wider range of customers. Write your comments RELATED NEWS Nepal assembly seeks answers over alleged SSB border incursion Mongolia’s former prime minister calls on Education minister Nepal police arrest Foreign Ministry Joint Secretary Nepal denies Malaysia recruitment syndicate allegations amid controversy Nepal government reaches deal with Hindu protesters India, China resume Lipulekh trade despite Nepal protest Top Headlines Monsoon is predictable and Nepal’s disaster response should be too1 Before the Ballots: How Oli Lost the Political Narrative2 Balen’s Silence Has Invited Curiosity, Confusion, and Concerns3 Nepal “a Buffer State”: Rethinking foreign policy in relative terms4 Nepal’s Political Renaissance: The rise of the RSP, the re-ordering of the old political order and the political path forward5 Promotion Linked to Future Military Leadership: Major General Magar Could Become Army Chief6 Jagdamba Group Chairman Shankar Agrawal Arrested7 ‘Promotion of Ayurveda, Yoga and meditation along with modern medicine positive’8 TRENDING Once on the Margins, Women Diplomats Are Now Making Their Mark in Nepal’s Foreign Service Sector Pathao, Tootle resume ride sharing services after authorities relax lockdown What Makes Prithivi Narayan Shah a Philosopher and a Truly Democratic King? A phone call that paved the way for RAW Chief’s visit to Nepal National Poet Madhav Prasad Ghimire no more Impact of Social Media on Nepalese Society Public Relations for a Soldier Nepal Army initiates investigation into case of financial irregularities by Lieutenant Colonel Janmat Karki