गृहपृष्ठ ∕ Nepal ∕ NT launches robotic service to augment customer support Nepal NT launches robotic service to augment customer support KathmanduPati November 17, 2024 KATHMANDU – Nepal Telecom (NT) has introduced a new robotic service aimed at enhancing customer support and improving operational efficiency. The “AI Jack” robot was launched today at the NT office in Sundhara, Office Chief Dinesh Chandra Panthi said. The initiative is designed to systematize the growing work pressure on staff, as the office handles an average of 200-300 customers daily. With a limited workforce, it has become increasingly difficult to manage the influx of visitors. The robot will assist customers with general inquiries and provide answers to over 600 NTC-related questions. In addition, plans are underway to integrate advanced technology into the robot to further strengthen its service capabilities. The robot is capable of communicating in both English and Nepali languages, making it accessible to a wider range of customers. Write your comments RELATED NEWS PM Shah discusses with CMs to resolve complexities of federalism… KMC, Nepal Police to collaborate for road, urban safety Minister Shrestha directs for structural reform in energy sector German Ambassador Volz pays courtesy call on Minister Khanal Police request not to publish misleading information Night passenger bus service to start from tonight Top Headlines Before the Ballots: How Oli Lost the Political Narrative1 Nepali Congress provides financial assistance for Samba’s treatment2 NC President Thapa expresses sorrow over Dhading bus accident3 Govt declares three-day public holiday of election4 We will return the savings of cooperative victims within 100 days : Rabi Lamichhane5 Jagdamba Group Chairman Shankar Agrawal Arrested6 PM Karki addresses 61st Session of Human Rights Council: Reaffirms Nepal’s unflinching commitment to advancing human rights7 Two Offices Under Ministry of Communication to Be Abolished8 TRENDING What role has the Nepal Army been playing in controlling the coronavirus? Forbes-listed billionaire Binod Chaudhary tests positive for coronavirus Hungry people out on streets, but the government nowhere to be seen Namrata is Miss Nepal 2020 The FinCEN Files: Nepali banks and companies transact billions of rupees through dubious channels Nearly three dozen Chinese manufacturers show interest in supplying electric buses to Nepali government Hetauda Cement Industry resumes operation Nepali Baba passes away
