गृहपृष्ठ ∕ Nepal ∕ NT launches robotic service to augment customer support Nepal NT launches robotic service to augment customer support KathmanduPati November 17, 2024 KATHMANDU – Nepal Telecom (NT) has introduced a new robotic service aimed at enhancing customer support and improving operational efficiency. The “AI Jack” robot was launched today at the NT office in Sundhara, Office Chief Dinesh Chandra Panthi said. The initiative is designed to systematize the growing work pressure on staff, as the office handles an average of 200-300 customers daily. With a limited workforce, it has become increasingly difficult to manage the influx of visitors. The robot will assist customers with general inquiries and provide answers to over 600 NTC-related questions. In addition, plans are underway to integrate advanced technology into the robot to further strengthen its service capabilities. The robot is capable of communicating in both English and Nepali languages, making it accessible to a wider range of customers. Write your comments RELATED NEWS Weather to remain partly to generally cloudy in hilly region… Two die, 14 get injury in bus accident Teachers’ protest affects community school admission drive Supreme Court orders to shut brick kilns operating in Panchkhal Four injured in lightning Magnitude 4.1 earthquake in Jajarkot last night Top Headlines Relevance of Prithivi Narayan Shah in Contemporary Nepal1 Scrutinizing Relevance of Prithivi Narayan Shah´s Thoughts and Strategy2 Photo exhibition at Nepal Army Headquarters3 NA team sets out on Gorakha-Kathmandu march to promote ‘unification route’4 Ncell is the FIRST Nepali Telecom Company to receive ISO 27001 and ISO 27701 certifications for information security and data privacy5 PM Oli, Sri Lankan’s former President meet6 PM Oli extends New Year greetings7 Gold price ups Rs 2,000 per tola8 TRENDING Pathao, Tootle resume ride sharing services after authorities relax lockdown The Role of the Nepalese Army in Strategic Road Projects A phone call that paved the way for RAW Chief’s visit to Nepal What role has the Nepal Army been playing in controlling the coronavirus? Nepal Army’s mission in Lebanon provides Covid support kits to local municipalities We need to be serious about the international scenario post-Covid: Dr. Nischal N. Pandey Why Are Boys Unexpressive? This time’s Teej, social distancing please!
